Make a Difference Every Day

Looking for a new opportunity where you can share in our commitment to provide superior member service? Sikorsky Credit Union's rewarding career opportunities help you to grow personally and professionally in a supportive and team-oriented environment. Apply for a position online and send your resumé to Human_Resources@sikorskyfcu.org.

Competitive benefits package, including:

  • Medical, dental, vision prescription plan, health
  • Reimbursement and Flexible Spending Accounts
  • Accident or illness salary continuance insurance
  • Life and Accidental Death and Dismemberment insurance
  • Vacation, sick and holiday pay
  • Save for retirement through our 401(k) Plan and a generous employer match
  • Tuition reimbursement

Current job openings:

Position:
IT Applications Specialist
Location:
Stratford
Department:
IT
Reports To:
IT Infrastructure Manager
Status:
Full-time

General Summary:
The IT Applications Specialist provides technical support for PCs, printers and desktop applications. This person deploys and maintains hardware, software and telecommunications systems of basic complexity and assists in supporting systems of medium complexity.

Key Essential Responsibilities:

  • Provides timely and accurate problem resolution support for internal and external customers.
  • Documents and updates IT Help Desk requests in the IT Help Desk database in a timely and professional manner.
  • Develops and maintains technical expertise for the hardware and software within area of responsibility. Installs, configures, tests and maintains these systems.
  • Provides hardware and software support. Understands the business requirements of the staff and works with them to fully leverage IT solutions. Works with the BCP Officer to create, test and document BCP/DR procedures.
  • Maintains system patch levels for IT hardware and software applications as assigned, including creating & documenting procedures, testing/applying patches, and maintaining a patch log to ensure system security.
  • Works with the CISO and IT Manager to establish and maintain hardware and software security standards within area of responsibility.
  • Assist other IT staff members in identifying and creating project plan tasks for projects which affect IT systems within area of responsibility. Works with IT Manager to develop and maintain a three-year plan for hardware and software based on usage, new features, new technologies and business goals.
Qualified candidates should possess:
  • High school diploma or equivalent with some college coursework. Bachelor’s degree strongly preferred. Will consider experience in lieu of degree.
  • 3 to 5 years of relevant experience in Information Technology.
  • Knowledge of a wide variety of PC hardware, desktop applications, operating systems, and vendor software applications. Experience with PC hardware and printer configuration, troubleshooting and repair. Requires knowledge of PC hardware and software.
  • Strong communication, trouble shooting and problem solving skills. Must be able to effectively prioritize and manage time to meet changing workload and deadlines as well as teach users fundamental concepts of various software applications.
  • Availability for on call and after hours work.
  • Proficiency with Microsoft Windows operating systems and Microsoft desktop applications.

 
To Apply Click Here and email your resume to Human_Resources@sikorskyfcu.org


Position:
Facilities Supervisor
Location:
Stratford
Department:
Finance
Reports To:
Controller
Status:
Full-time
General Summary
The Facilities Supervisor ensures the most suitable working environment by managing the Credit Union’s headquarters and all its branches, including mail room operations.
 
Responsibilities include, but are not limited to:
  • Oversees facilities operations, renovations projects and maintenance including buildings and parking lots. Maintains working knowledge of HVAC, electrical and plumbing systems.
  • Supervises mailroom staff to ensure adherence to policies and procedures.  Manages time off requests and approve time cards.
  • Utilizes resources available for employee/department relocation.
  • Responds appropriately to emergency or urgent issues as they arise.
  • Calculates and compares costs for required goods/services to achieve maximum value.
  • Keeps staff safe by ensuring buildings meet health and safety requirements.  Participates in Health and Safety committee meetings.
  • Participates on Business Continuity Planning Team in order to minimize disruption to the company in the event of a disaster event.
  • Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.  Demonstrates the Credit Union’s core values of Service, Teamwork, Integrity and Responsibility.
  • Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  • Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  • Performs additional duties as required.
Scope
The Facilities Supervisor works under the direction of the Controller exercising independent judgment and decision making and requires minimal supervision. 
 
Qualified candidates should possess the following:
  • High school diploma or equivalent.
  • A minimum of 3 years of relevant experience, including managing staff. 
  • Must possess and maintain a valid driver’s license and a clean driving record.  Ability to travel up to 70%.
  • Working knowledge of purchasing, supplies, grounds keeping, equipment repairs as well as HVAC, electrical and plumbing systems.  EM or ASSE certificates a plus.
  • Strong organizational, communication and problem-solving skills.  Must be self-motivated and able to effectively manage projects.
  • Proficiency in Microsoft Office, specifically Word and Excel.  Familiarity with Lotus Notes a plus.
To Apply Click Here and email your resume to Human_Resources@sikorskyfcu.org
Position:
Loss Mitigation Specialist II
Location:
Stratford
Department:
Loan Servicing & Collections
Reports To:
Loan Servicing & Collections Manager
Status:
Full-Time
Sikorsky Credit Union is seeking a Loss Mitigation Specialist II to join our Loan Servicing & Collections team. This individual will negotiate loan workouts with borrowers in an effort to mitigate Credit Union losses.  This person will also assist with analytics and trending analysis in order to keep Management up to date with respect to Cure Rate and dynamics contributing to Delinquency Rate.
 
Responsibilities include, but are not limited to:
  • Meets or exceeds phone/mail outreach quotas including extensive skip tracing in an effort to solicit Loss Mitigation workouts to Borrowers with delinquent loan accounts. Strives to continuously build/perfect the Member relationship, earning the Member’s trust and building rapport over time.
  • Performs effective vendor management for contractual services relating to property inspections, appraisals, title services and legal representation.
  • Employs critical analytical skills & negotiation techniques to determine a Borrower’s capacity to make recurring payments under a loan workout such as a Repayment Plan or a Loan Modification in an effort to minimize collection costs, credit losses & charge offs.
  • Negotiates, implements and monitors the more complex Loss Mitigation dispositions such as Short Sales and Deeds in Lieu of Foreclosure in a manner that minimizes losses to the credit union. Prepares Loss Severity Comparison analyses for presentation to Management.
  • Protects SFCU’s interests with respect to insurance claim processing, handling of contested foreclosures and complex or escalated borrower disputes.
  • Drafts legal documentation such as Settlement Agreements, Acceptance of Short Sale Offers, Modification Agreements and Subordination Agreements.
  • On a monthly basis, re-calculates the degree to which SFCU is under-secured on its non-performing mortgages by analyzing loan balances & property values in light of updated tax and additional lienholder information.
  • On a monthly basis, prepares comprehensive referral packages for submission to foreclosure counsel, containing accurate loan history, logs of all default communication with borrower and payment research where applicable.
  • Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.
  • Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  • Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  • Performs additional duties as required.
 
 
Qualified candidates should possess the following:
 
  • High school diploma or equivalent.  Some college is strongly preferred, however will consider qualified candidates with exceptional work experience.
  • Minimum of 5 years of Collections, Loss Mitigation or Underwriting experience with a Bank, Credit Union or Loan Servicer.
  • Working knowledge of credit union by-laws, consumer loan products, judicial foreclosure process, and bankruptcy rules, mortgage lending, lien perfection, Consumer Compliance rules and the Fair Debt Collection Practices Act.
  • Strong communication, influencing and negotiating, time management and workload skills with a keen attention to detail and ability to adapt easily to change.  Must possess a strong sense of urgency, analytical aptitude and be able to read & understand standard consumer loan documentation and Purchase & Sale Agreements.  Willingness & ability to contribute to a team-based environment with a desire to provide best-in-class service to the member.
  • Advanced-level proficiency in Word, Excel, Lotus Notes, Spectrum, Akcelerant, eOscar, Velocity, StreamLend, web-based skip tracing tools such as Lexis-Nexis AML. Intermediate-level project management skills.
To Apply Click Here and email your resume to Human_Resources@sikorskyfcu.org
Position:
Compliance Officer
Location:
Stratford
Department:
Risk
Reports To:
Senior Vice President of Risk Management / CIO
Status:
Full-Time
Sikorsky Credit Union is seeking a Compliance Officer to join our Risk team at our Stratford, CT headquarters.  This position is responsible for all compliance related matters and also serves as CRA Officer.  CRA duties are limited and comprise about 10% of responsibilities.
 
Responsibilities include, but are not limited to:
  • Researching new or revised compliance laws and regulations
  • Communicating changes to management and staff and assessing the impact of changes on the Credit Union
  • Assisting managers and staff in meeting compliance requirements
  • Reviewing  disclosures, legal documents, forms and promotional materials to ensure consistency with compliance laws and regulations
  • Analyzing new or revised products, services, operations or channels to ensure compliance with regulations
  • Reviews and recommends Compliance training courses for staff
  • Acting as liaison with outside auditors and regulators
  • Acts as CRA Officer, serving as Chair of CRA committee
  • Works with other staff members on Business Continuity Plans
 
Qualified candidates should possess the following:
  • Bachelor’s degree with a minimum of 5-7 years of relevant experience working in compliance in financial institutions.  CRA Officer experience a plus. 
  • Strong knowledge of federal and state laws and regulations and related case laws governing credit union industry.  Experience and/or knowledge of Business Continuity Plans a plus.
  • Compliance Certification such as NAFCU Certified Compliance Officer (NCCO), or other relevant Compliance Certification.
  • Excellent analytical, organizational, project management and communication skills.  Must be able to effectively communicate to employees on compliance matters and provide guidance as necessary.  Ability to effectively manage time and handle multiple priorities a must.
  • Proficiency in Microsoft Office, specifically Word and Excel.  Lotus Notes experience a plus.
To Apply Click Here and email your resume to Human_Resources@sikorskyfcu.org
Position:
Mortgage Underwriter
Location:
Stratford
Department:
Mortgage
Reports To:
Mortgage Operations Manager
Status:
Full-time

Sikorsky Credit Union is seeking a Mortgage Underwriter to join our Mortgage Lending team. This individual will be responsible for underwriting real estate loans in accordance with secondary market investor guidelines and internal portfolio guidelines.

Responsibilities include, but are not limited to:

  1. Underwrites residential first mortgages loans in accordance with secondary market investor guidelines and internal portfolio guidelines.
  2. Submits files through DU or LP and interprets findings. Requests, receives and reviews all loan documentation. Reviews and signs off on real estate appraisal and title work and submits file to investor/contract underwriter/mortgage insurance company for final approval.
  3. Works with Home Loan Consultant and Mortgage Operations Staff to clear all outstanding loan conditions.
  4. Communicates loan status with members, branch staff, Credit Union loan fulfillment team and vendors. Updates LOS system.
  5. Prepares and submits credit policy waiver requests to Mortgage Operations Manager (for consideration).
  6. Resolves underwriting-related post-closing issues on assigned files.
  7. Collaborates with management to effectively manage risk.
  8. Takes additional underwriting courses as assigned by the Operations Manager.
  9. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.
  10. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  11. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations/state and federal laws.
  12. Performs additional duties as required.

Qualified candidates should possess the following:

  • High school diploma or equivalent. Bachelor’s degree strongly preferred. Will consider experience in lieu of degree.
  • 3 to 5 years of relevant experience in mortgage underwriting or processing.
  • Strong knowledge/understanding of loan pricing / LLPA’s. Ability to review all supplemental loan docs, credit reports, real estate appraisals and title work as well as manage a pipeline. Proficiency with DU and LP.
  • Excellent communication, organizational and analytical skills with a keen attention to detail. Must possess a strong sense of urgency with the ability to effectively manage time, work in a fast paced environment and meet deadlines.
  • Must be able to successfully complete the registration process as a mortgage loan originator (MLO) with the Nationwide Mortgage Licensing System and Registry (NMLS). The ability to annually renew and maintain registration throughout employment.
  • Proficiency in MS Word and Excel and a variety of mortgage lending Loan Origination Systems Lotus Notes and Mortgagebot experience a plus.
To Apply Click Here and email your resume to Human_Resources@sikorskyfcu.org
Position:
Secondary Marketing Specialist
Location:
Stratford
Department:
Mortgage Lending
Reports To:
VP Retail Delivery & Mortgage Lending
Status:
Full-time

Sikorsky Credit Union is seeking a Secondary Marketing Specialist to join our Mortgage Lending team. This individual’s primary responsibility will be processing new home loan rate locks (internally and externally), rate change and extension requests, while adhering to and enforcing credit union pricing policies. Additionally, this individual will upload daily loan pricing into loan origination system and maintain loan product guidelines.

Responsibilities include, but are not limited to:

  1. Process lock requests in internal loan origination system and various 3rd party vendor systems. Additionally, process all change requests, reprice requests, and extension requests.
  2. Provide support to Home Loan Consultants and Retail Branch staff for pricing inquiries, post lock questions/inquiries.
  3. Generate daily rate file and upload loan rates to loan origination system.
  4. Work closely with VP of Retail Delivery to implement system changes, testing and process flow enhancements.
  5. Assist with loan sales to 3rd party investors (i.e. clearing post-closing issues, file transfer to investors, etc.).
  6. Prepare and distribute daily production reports.
  7. Provide support to Home Loan Consultants and Retail Branch staff for pricing inquiries, post lock questions/inquiries.
  8. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  9. Other duties may be assigned as needed.

Qualified candidates should possess the following:

  • High school diploma or equivalent. Bachelor’s degree preferred.
  • 1-2 years experience in mortgage lending, loan operations, or secondary marketing preferred.
  • An understanding of mortgage rate sheets, price adjustments and familiarity with Fannie Mae/FHLB secondary marketing guidelines. Ability to quickly learn the Credit Union’s portfolio loan products.
  • Excellent verbal and written communication skills.
  • Excellent customer serviced skills and high sense of urgency.
  • Must be able to successfully complete registration process with the Nationwide Mortgage Licensing System and Registry and to also annually renew and maintain registration throughout employment.
  • Outstanding communication skills (written and verbal) with the ability to prioritize tasks to meet deadlines. Must be self-motivated with high sense of urgency.
  • Proficiency in Microsoft Word and Excel and knowledge of mortgage LOS systems. Familiarity with Lotus Notes a plus.
To Apply Click Here and email your resume to Human_Resources@sikorskyfcu.org
Position:
Home Loan Consultant
Location:
Danbury
Department:
Mortgage Lending
Reports To:
VP Mortgage Lending
Status:
Full-time
Compensation:
Base Salary plus Commission
Sikorsky Credit Union is seeking a Home Loan Consultant who will be responsible for originating mortgages and home equity loans in accordance with all credit union policies and procedures. This person regularly meets with members in person or over the phone to discuss payment and equity objectives and select a home loan consistent with their long and short term financial goals. The Home Loan Consultant works under the direction of the VP, Retail Delivery and Mortgage Lending exercising limited independent judgement and decision making and requires moderate supervision.

Responsibilities Include:
  1. Achieves Credit Union loan volume goals. Actively seeks mortgage and home equity applications from borrowers/members in need of real estate secured loans.
  2. Services Credit Union branches in assigned territory to follow up on referrals and assist in training staff members with lending needs whenever necessary.
  3. Actively calls on Real Estate Agents, Attorneys, and Financial Professionals in assigned territory to solicit referral business.
  4. Participates in SFCU networking functions, Homebuyer Seminars and other functions to increase awareness of SFCU mortgage and home equity lending programs.
  5. Interviews mortgage loan applicants to explain mortgage products and obtain all key financial and loan related information. Completes loan application and submits loan file to mortgage fulfillment team.
  6. Performs loan pre-approvals to analyze member's credit profile and determine eligible loan programs. Counsels members to help determine the loan program that best suits their financial needs. Cross-sells other credit union products and services when appropriate.
  7. Communicates credit terms (interest rate, loan terms/repayment method, disclosures, costs, etc.) and all loan status to member from application through closing. Ensures that all terms re within credit union policy and in compliance with RESPA, ECOA, and TILA.
  8. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.
  9. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  10. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
Candidate Requirements:
  • High school diploma or equivalent. Bachelor's degree preferred.
  • A minimum of 2 years' experience originating residential mortgage loans.
  • Familiarity with Fannie Mae and FHLB secondary marketing guidelines. Ability to quickly learn the Credit Union's portfolio loan products. Must understand residential loan pricing.
  • Must be able to successfully complete registration process with the Nationwide Mortgage Licensing System and Registry and to also annually renew and maintain registration throughout employment.
  • Valid driver's license with a clean record with reliable transportation. Ability to travel up to 50%.
  • Outstanding communication skills with the ability to prioritize tasks to meet deadlines. Must be self-motivated and goal driven.
  • Proficiency in Microsoft Office and knowledge of mortgage LOS systems. Familiarity with Lotus Notes a plus.
To Apply Click Here and email your resume to Human_Resources@sikorskyfcu.org
Position:
Call Center Representative
Location:
Stratford
Department:
Call Center
Reports To:
Member Service Manager
Status:
Part-time

Sikorsky Credit Union is seeking a part time Call Center Representative to join our Operations team at our Stratford, CT headquarters. You will be responsible for the timely and accurate servicing of our members inbound calls. Provide superior member service and technical product support of electronic banking services and products. Processing routine transactions as well as identifying member needs and cross selling the credit unions financial products and services.

Responsibilities Include:

  1. Provides exceptional and professional telephone standards to ensure member satisfaction.
  2. Processes transactions for members. Researches customer inquiries according to departmental guidelines and procedures to ensure a comprehensive response is provided.
  3. Utilizes in depth knowledge to assist members with Internet banking/bill pay processes, mobile banking and to ensure complex issues related to on line issues are resolved.
  4. Cross sells Credit Union products and services to members. Educates members on different options based on the member's specific needs.
  5. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors. Demonstrates the Credit Union's core values of Service, Teamwork, Integrity and Responsibility.
  6. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
  7. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
  8. Performs additional duties as required.

Candidate Qualifications:

  • High school diploma or equivalent with some college coursework.
  • A minimum of 1 year of customer service experience in a financial institution or bank.
  • Knowledge of state and federal regulatory compliance requirements.
  • Excellent communication, interpersonal, customer service, analytical and organization skills with a keen attention to detail.
  • Familiarity with Microsoft Office. Experience with Lotus Notes a plus.

To Apply Click Here and email your resume to Human_Resources@sikorskyfcu.org


Position:
Teller
Location:
Various
Reports To:
Branch Manager
Status:
Full-time/Part-time

Sikorsky Credit Union is seeking full-time and part time Tellers to join our Retail Delivery team. You will be responsible for processing routine transactions as well as identifying member needs and cross selling the credit unions financial products and services.

Responsibilities Include:

  1. Interact with members and provide superior member service.
  2. Process routine banking transactions.
  3. Identify member needs and cross sell the credit unions financial products and services.
  4. Establish and retain member relationships with current and prospective new members.
  5. Keeps informed and remains focused on the credit unions new marketing strategies.
  6. Provide technical product support for electronic banking delivery channels.
  7. Responsible for managing and balancing your cash daily, while adhering to established practices, procedures and financial institution regulatory requirements.

Candidate Qualifications:

  • High School Diploma or GED.
  • 2+ years' relevant work experience in the financial industry, cash handling or customer service or sales experience.
  • Ability to work independently and in a team environment.
  • Strong communication skills an (outgoing personality is helpful).
  • Proven member service abilities, with the ability to work in a fast paced environment.
  • Knowledge of mobile devices, technology driven delivery channels of banking services and products.
  • Knowledge of basic office equipment such as computers, printers, scanners, fax, and copiers.
  • Strong computer skills, knowledge of Word and Lotus Notes.

To Apply Click Here and email your resume to Human_Resources@sikorskyfcu.org