I grew up in the era of VCRs, or Video Cassette Recorders. It was a running joke in those days that when an adult needed to program a VCR to record a television program, they would look for a young person to help. As an adult today, I am routinely amazed at what I don’t know in terms of modern technology. Sometimes, I have to look to a young person myself when there is something I don’t understand on my phone. My 13-year old is happy to provide an answer—though it usually comes with an eye roll and a sigh. Of course, those reactions are part of the reason why us ‘older’ folks are embarrassed to ask questions. The opportunity to learn can be lost.
Banking has changed in innumerable ways since I started in the industry over 20 years ago. Modern conveniences have essentially eliminated the long lines that often existed in the mid-1990s. Today’s technology makes it convenient to do your banking anywhere—especially with Smartphones. Of course, those conveniences are only conveniences if you use them and are comfortable with the technology. Certainly, some people (maybe even you) are still uneasy.
This Saturday, we are taking some of the mystery and fear out of banking technology with our first ever “Technology Day.” In our branches at Milford, Oronoque, Seymour, Shelton, and Stationhouse Square, one of our high school interns will be available to answer questions about our Online and Mobile products. How do I set up Online Banking? How do I download our app? How do I deposit a check? How do I send money to myself or others electronically? How do I get my monthly statement electronically? These are all questions our intern team will be able to help you with. In our Brookfield and Danbury branches, there will not be an intern, but our friendly staff in both locations are always willing to help, of course.
If you stop in on Saturday, our interns and Credit Union staff look forward to helping you and answer any questions that you may have. They would love to hear your concerns and are more than willing to help get you started. And they will not give you an eye roll, either.