• Enable password protection with automatic lock out.

  • Never share your device or password.

  • Do not modify (or jailbreak) your mobile device, it may disable important security features and may void your warranty.

  • Use a secure internet connection.

  • Only download mobile apps from authorized application stores like the Apple app store or the Google Play store.

Steps to protect against Identity Theft and Fraud

  1. Text messages from Sikorsky Credit Union’s Text Message Banking will only originate from the number 454545. (Note: One Time Passcodes sent by text message from Online Banking will originate from 44833.)

  2. Remember: Sikorsky Credit Union will NEVER ask you to verify personal information (Username, password, Social Security number, etc.) via email, text message or phone call we initiate.

  3. If you receive a suspicious email or text message, or see a website that looks suspicious, please contact our Call Center at (203) 377-2252.

Steps to take when your mobile device is lost or stolen:

  1. Notify your service provider to deactivate your mobile device immediately.

  2. Change your Online Banking Password and PIN.

  3. If your mobile phone number changes:

  4. Call us at (203) 377-2252.

  5. Update the number in your Online Banking account.