Stratford, CT –
May 2018 – Sikorsky Credit Union has been recognized as the top provider of Overall Quality in Fairfield County, Connecticut, during the first annual Banking Choice Awards. The Banking Choice Awards – developed in conjunction with The Warren Group and Customer Experience Solutions
– celebrates the many banks and credit unions in Connecticut that provide outstanding service to their customers and members based exclusively on customer feedback. The awards celebrate financial institutions that surpass the competition in serving their customers in four categories: customer service, technology, contribution to the community, and overall quality. The top three institutions in each category were invited to attend an exclusive awards gala where they learned their official rankings.
“I’m extremely proud of this award, which is the result of the exceptional work of the entire Sikorsky Credit Union team,” noted Vincent Ciambriello, CEO and President of Sikorsky Credit Union. “We strive each and every day to deliver a positive banking experience to our members, and being voted the number one bank or credit union in the competitive Fairfield County market is very rewarding.”
Customer Experience Solutions plays a valuable role in the pursuit of the top financial institutions within these four categories through their innovative approach to identifying banking and credit union consumer insights with their Customer Benchmark tool. The Customer Benchmark is a quantitative report which translates customers’ market research survey results into a summary showcasing how customers rate their bank or credit union, and how those ratings compare to direct competition.
“Sikorsky Credit Union has set the standard for serving their members,” said Tim Warren, CEO of The Warren Group. “This award is a testament to their never-ending pursuit to set the bar for excellence in the Connecticut banking community.”
ABOUT SIKORSKY CREDIT UNION
Founded in 1948, Sikorsky Credit Union (www.sikorskycu.org) is open to everyone who lives, works or worships in Fairfield, New Haven or Hartford County with branches in Stratford, Shelton, Seymour, Milford, Trumbull and Danbury as well as easy and convenient online banking capabilities. Deposits are insured by the National Credit Union Administration, an agency of the U.S. Government.
ABOUT THE WARREN GROUP
Customers use The Warren Group to identify new business opportunities through access to comprehensive real estate and mortgage data, analytics, industry news coverage, networking, and education opportunities. Based in Boston, the company was established in 1872 and is now in its fourth generation of family ownership and management. The Warren Group is the publisher of Banker & Tradesman, The Commercial Record and Registry Review and architect behind some of the leading events and conferences for banking, legal, and real estate professionals in all of New England. For more information visit www.thewarrengroup.com.